PRIVACY POLICY
Business Name: Jannina Fashion House Group Inc
Email: clothes@janninafashionhouse.com
Address: Montserrado, Paynesville, Rehab, Opposite No Stress Bar, Liberia
1. Introduction
Jannina Fashion House Group Inc respects your privacy and is committed to handling your personal information responsibly when you visit our website, contact us, or purchase our products.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Name and contact details
- Email address and telephone number
- Billing and delivery information
- Order and transaction details
- Product preferences and enquiries
- Communications with our business
- Information you voluntarily provide when requesting assistance
3. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Confirm payments and transactions
- Respond to questions and provide customer support
- Manage returns, exchanges, and refunds
- Improve our products and services
- Prevent fraud and protect our business
- Comply with applicable legal obligations
4. Sharing of Information
We do not sell or rent customers’ personal information. Where necessary to provide our services, we may share relevant information with trusted payment processors, delivery providers, website service providers, or other partners involved in fulfilling orders.
We may also disclose information where required by law or necessary to protect our legal rights.
5. Payment Information
Payments may be processed by third-party payment providers. Their own privacy policies and security practices apply to information processed through their services. We do not intentionally store sensitive payment credentials such as card PINs.
6. Cookies and Website Technologies
If our website uses cookies or similar technologies, these may help maintain website functionality, remember preferences, understand website usage, and improve the shopping experience.
7. Data Security
We take reasonable measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no electronic storage or transmission system can be guaranteed completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also have other rights depending on the laws that apply to your circumstances.
To make a privacy-related request, please contact us using the details below.
10. Third-Party Services
Our website may use third-party payment services, delivery providers, or external links. We are not responsible for the privacy practices of independent third-party websites or services.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Updated versions will be published or otherwise communicated.
12. Contact Us
For questions or requests regarding your personal information, contact:
Jannina Fashion House Group Inc
Email: clothes@janninafashionhouse.com
Address: Montserrado, Paynesville, Rehab, Opposite No Stress Bar, Liberia